--- title: TDM Service Replacement description: Complete this form to request a service replacement for your TDM services that are being decommissioned on 9-30-2026. --- [![Logo](https://fiber.segra.com/hs-fs/hubfs/Segra%20Logo%20Blue%20(1).png?width=2000&height=325&name=Segra%20Logo%20Blue%20(1).png "Logo")](https://www.segra.com/) # TDM Service Replacement Form ## Please submit this form and a Segra representative will contact you.  ### We are now within 60-days of the decommission date and we ask that you call into the Segra Customer Solutions Center at 833.467.3472 (x2) to speak to a customer representative to help with transitioning of your TDM services. Starting September 30, 2026, Segra will begin to turn down TDM circuits in phases that will result in service interruptions and billing stoppage. You should be aware that this process may take several weeks to months to complete. To limit service disruption, you should consider TDM services no longer guaranteed after the September 30, 2026. Services can be removed without further notice. If you have not done so already, you should make immediate arrangements to transition these services. # About Us Built on a 125-year legacy of connectivity, Segra is one of the nation’s largest independent fiber network companies. With a network that spans across 24 states in the US, Segra has a broad and dense service footprint that provides state-of-the-art connectivity, cybersecurity, voice, colocation and cloud solutions, all backed by industry-leading security, service and reliability. [Learn More](https://www.segra.com/about-segra/) # Contact Us 833.467.3472 [businesssolutions@segrafiber.com](mailto:businesssolutions@segrafiber.com) 11215 N Community House Rd. Charlotte, North Carolina 28277 Copyright 2026 | [SEGRA](https://www.segra.com/)