Plain Old Telephone Service (POTS) Request Form

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Segra has partnered with White Label Communications (WLC) to coordinate the e-POTS transition. WLC will manage communications, logistics, and scheduling for site surveys and equipment installation throughout the upgrade process.

Click here to learn more about this partnership.

Please submit this form and a representative will contact you. 

Please complete this form to schedule your site survey or to request additional information.

No later than September 30, 2026, the Plain Old Telephone Services (POTS) line(s) you currently subscribe to will no longer be available. All POTS lines associated with your account will be disconnected by this date. You must take appropriate steps to upgrade your services to Emulated POTS (e-POTS) as soon as possible to ensure critical systems are not compromised.

What is e-POTS, and how does it work?

e-POTS delivers traditional phone service over modern internet-based infrastructure, replacing outdated copper lines with a digital system that’s more reliable, cost-effective, and scalable without changing how services function.

The service uses internet protocol (IP) from the dial tone provider all the way to your location, where a device at the edge converts the IP signal to analog. From there, the signal runs over your existing inside wiring or copper lines to support a wide variety of traditional devices — keeping your business connected and future-ready.

This is your all-in-one, battle-ready upgrade: built to keep your back-up POTS lines, alarms, blue-phones, pool lines, faxes, elevators, and critical safety systems online — even if the grid goes down